LEGAL & COMPLIANCE

Privacy Policy

Effective Date: November, 2025Operator: EMELEX Business Solutions LLPPlatform: PI DOT

1. Introduction

PI DOT is a learning intelligence and simulation platform operated by EMELEX Business Solutions LLP ("Company", "we", "our", or "us"). The platform enables educational institutions, enterprises, and individual users to access interactive learning environments, training simulations, skill development programs, and AI-assisted learning tools.

This Privacy Policy explains how PI DOT collects, processes, stores, and protects personal data when users interact with the platform.

We are committed to ensuring that personal information is handled responsibly and in accordance with applicable data protection laws, including:

Digital Personal Data Protection Act (India)
Information Technology Act 2000
General Data Protection Regulation (GDPR) where applicable
Other applicable global privacy regulations

By accessing or using PI DOT services, users acknowledge that they have read and understood this Privacy Policy.

2. Scope of This Policy

This Privacy Policy applies to:

Users of the PI DOT platform
Educational institutions using PI DOT
Enterprise clients deploying PI DOT solutions
Individuals interacting with PI DOT services, websites, or training programs

This policy covers personal data collected through:

PI DOT web platform
Mobile or web applications
Training programs
Simulations and workshops
Customer support interactions
Integrated third-party services

3. Categories of Information We Collect

PI DOT collects information necessary to operate the platform, deliver learning services, and improve user experience.

3.1 Account Information

When users create an account, we may collect:

Name
Email address
Phone number
Organization or institution name
Role or designation
Login credentials

This information enables user authentication and account management.

3.2 Platform Usage Data

We collect information about how users interact with the platform, including:

Login timestamps
Session activity
Feature usage
Device information
Browser type
IP address

This data is used to improve platform performance and reliability.

3.3 Learning and Simulation Data

When users participate in PI DOT simulations, programs, or training modules, we may collect:

Responses within simulations
Performance metrics
Assessments or evaluations
Learning progress
Interaction with AI learning tools

For institutional deployments, this information may belong to the respective institution.

3.4 Institutional Data

Institutions or enterprise customers may upload:

Training materials
Organizational learning frameworks
Student datasets
Company workflows
Knowledge base materials

PI DOT processes this information solely to deliver the contracted services.

3.5 Payment Information

When payments are made for subscriptions or programs, we may collect:

Billing details
Payment transaction metadata

Payment processing is handled by secure third-party providers compliant with industry payment security standards.

4. Legal Basis for Processing Data

PI DOT processes personal data based on one or more of the following legal grounds:

Contractual Necessity — Processing required to provide services requested by the user or institution.
Legitimate Interests — Improving platform performance, preventing fraud, and maintaining service security.
Consent — When users voluntarily provide information or agree to specific processing activities.
Legal Obligations — Compliance with regulatory or legal requirements.

5. How We Use Personal Data

PI DOT uses collected information to:

Provide platform access and authentication
Deliver simulations and learning modules
Improve learning intelligence systems
Analyze platform usage patterns
Communicate with users
Manage institutional accounts
Maintain system security
Comply with legal obligations

6. Data Ownership and Institutional Sovereignty

For enterprise and institutional deployments:

institutions retain ownership of their uploaded data.
PI DOT processes such data only to deliver services.

Customer data may include:

Student learning data
Training assessments
Enterprise knowledge bases
Institutional learning content

PI DOT does not claim ownership of institutional data.

7. Artificial Intelligence and Data Processing

PI DOT may use artificial intelligence systems to power learning insights, adaptive feedback, and simulation environments.

AI systems may process:

simulation inputs
learning interactions
anonymized usage patterns.

Where AI training occurs, data used for model improvement is aggregated and de-identified to ensure it cannot identify individual users or institutions.

Enterprise customers may request AI data isolation, ensuring their data is not used for model training.

9. Data Security

PI DOT implements industry-standard security practices, including:

Encryption of sensitive data
Secure authentication systems
Role-based access controls
Monitoring for unauthorized activity
Regular infrastructure security reviews

While we take reasonable steps to protect information, no system can guarantee absolute security.

10. Data Retention

Personal data is retained only as long as necessary to:

provide services
maintain account functionality
comply with legal obligations
resolve disputes or enforce agreements.

Institutional data may be deleted or returned upon termination of service agreements.

11. User Rights

Depending on jurisdiction, users may have the right to:

access their personal data
request correction of inaccurate information
request deletion of their data
restrict certain data processing activities
withdraw consent where applicable.

Requests may be submitted through the official PI DOT support channels.

12. International Data Transfers

PI DOT may process data in multiple jurisdictions where its infrastructure providers operate.

Where required, appropriate safeguards are implemented to ensure the protection of personal data across international transfers.

13. Children's Data

PI DOT services intended for educational institutions may involve minors.

Institutions deploying PI DOT are responsible for ensuring appropriate consent is obtained in accordance with applicable laws.

PI DOT processes such data only under institutional instruction.

14. Changes to This Privacy Policy

PI DOT may update this Privacy Policy periodically to reflect changes in legal requirements, services, or technology.

Users will be notified of significant changes through platform announcements or official communications.

15. Contact Information

For privacy inquiries, requests, or concerns, users may contact:

EMELEX Business Solutions LLP

PI DOT Platform Administration

Email: support@pidot.in

Address: 10-1-194\1, Pipe Line Rd, Shobana Colony, Balanagar, Hyderabad, Telangana 500018